At Marroid, we are committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly. This Privacy Policy explains what data we collect, how we use it, and the measures we take to keep it safe when you interact with our website https://marroid.com.
1. Information We Collect
When you use our website, create an account, or place an order, we may collect the following information:
- Full name
- Shipping and billing addresses
- Phone number
- Email address
- Payment details (processed securely via trusted third-party providers; we do not store card numbers)
- Order history and transaction records
- IP address, browser type, and device information
- Usage data collected via cookies or similar tracking technologies
2. How We Use Your Information
We use your personal information for purposes such as:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order confirmations, invoices, and shipping updates
- Improving our website’s performance, security, and user experience
- Personalizing your shopping experience
- Sending marketing communications or promotional offers (only if you have opted in)
- Complying with applicable laws and regulations
3. Cookies & Tracking Technologies
We use cookies and related technologies to enhance your shopping experience. These help us:
- Remember your preferences and cart items
- Analyze site traffic and performance
- Deliver relevant advertising (if applicable)
You may disable cookies in your browser settings, but certain website functions may not work properly without them.
4. Third-Party Services
We may share your personal information with carefully selected third-party service providers, including but not limited to:
- Payment processors (for secure transactions)
- Logistics and shipping partners (for order delivery)
- Email and marketing platforms (for customer communications)
These providers are bound by contractual obligations to keep your data secure and to use it only for the services we request.
5. Data Security
We take reasonable technical and organizational measures to protect your data, including:
- SSL encryption during data transmission
- Secure servers and access controls
- Limited employee access to personal data
While we strive to safeguard your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections to any inaccurate or incomplete information
- Request deletion of your personal data (subject to applicable legal or operational requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us via the form on our website or email us at: vintolimited@outlook.com
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Last Updated” date. By continuing to use our services after any changes, you agree to the revised terms.
8. Children’s Privacy
Marroid does not knowingly collect or solicit information from children under the age of 13. If we become aware that we have collected personal data from a minor, we will promptly delete it.